Plan & Billing
What is your cancelation policy?
In this article, we'll discuss our cancellation policy. At Social Cat, we have a cancel-anytime policy in place. We're a month-to-month subscription...
What is your refund policy?
In this article, we'll have a look at our refund policy. Customers can request a refund in their first month of active subscription to Social Cat. Pl...
How many matches have I used this billing cycle?
In this article, we'll look at the matches we've used during the current billing cycle and where we can find this information. Log in to Social Cat....
How do I know which plan I'm on?
In this article, we'll look at the plan we're currently subscribed to on Social Cat and where to find this information. Log in to Social Cat. Click ...
How do I cancel our subscription?
In this article, we'll have a look at how to cancel our subscription on the platform. Log in to Social Cat. Click on the profile picture at the top ...
How do I update my billing details?
In this article, we'll look at updating the billing details on our platform. Log in to Social Cat. Click on the profile picture at the top left of t...
How do I get an invoice?
In this article, we'll look at finding and downloading your invoices. Log in to Social Cat. Click on the profile picture at the top left of the scre...
How do I upgrade or downgrade our subscription?
Let's look at upgrading or downgrading our current subscription on Social Cat. Log in to Social Cat. Click on the profile picture at the top left of...
How does the billing cycle work?
In this article, we'll examine the billing cycle to understand the timeframes within which we can use our matches. If you're a new customer, you'll s...