How do I cancel our subscription?

Edited

In this article, we'll have a look at how to cancel our subscription on the platform.


Follow the steps below:

  1. Log in to Social Cat.

  2. Click on the profile picture at the top left of the screen.

  3. Click on "Plan & Billing."

  4. Click on "Cancel subscription."

Follow the steps in the pop-up windows. Please don't forget to provide us with feedback on the cancellation reason.

We're building a better product based on this feedback.

Note: Trials on Social Cat cannot be canceled during the first 3 days since started as that's the minimum amount of time we need to show your campaign to influencers and get applications. So the cancel option won't be available in the first 3 days, but it will show up immediately after. 


Still have questions? 🤔 Please send us a message or email us at hello@thesocialcat.com.