How do I upgrade or downgrade our subscription?

Let's look at upgrading or downgrading our current subscription on Social Cat.

1. Log in to Social Cat.

2. Click on the profile picture at the top left of the screen.

3. Click on "Plan & Billing."

4. Click on "Upgrade options."

Once on this page, we'll need to pick a new plan to upgrade or downgrade. The plan you're currently on is highlighted in light blue.

Upgrading to a new plan will not affect the current billing cycle. Only the difference in cost between the old and new subscriptions is billed on the day of the upgrade. Additional matches will also become available on the same day.

When downgrading, the new plan does not become active until the next billing cycle. Changes are not immediate, and a pro-rata refund is not required.

This applies to upgrading or downgrading (from) annual plans to monthly or vice versa.

Still have questions? 🤔 Please send us a message or email us at hello@thesocialcat.com.