How does the billing cycle work?

In this article, we'll examine the billing cycle to understand the timeframes within which we can use our matches.

If you're a new customer, you'll start a free trial and then transition to a paid subscription if you're satisfied with the experience.

When the free 7-day trial ends, Stripe, our payments partner, automatically charges you, and the billing cycle starts on the day the trial ends.

Let's look at this example:

A new brand started a trial on June 1, 2024, and transitioned to a paid subscription on June 7. The billing cycle is calculated from June 7, and they get charged automatically on July 7 unless canceled.

This means the brand must use the matches on their plan in this time frame, as they don't transfer from one month to another.

If you want to learn more about how the free trial works, check out this article. Want to learn more about matches? Check this article.

Still have questions? 🤔 Please send us a message or email us at hello@thesocialcat.com.